Terms & Conditions

By using Bigknob (Nightblue international)website you are accepting the following Terms and Conditions. If you do not agree to these terms please do not access this website.

Eligibility

In order to use or access the Platform, you must be competent to enter into a contract under applicable laws. You must also be at least 21 years old to use the Platform. Your continued use of the Platform will mean that you represent and warrant to us that you are at least 21 years and that you are  competent to enter into a valid and binding contract under applicable laws.

Website Disclaimer

Information contained in this website is provided by Bigknob and is for general information purposes only. Whilst we try to keep the information up to date and accurate, we make no representations or guarantees, express or implied, about the accuracy, reliability, suitability or availability with respect to the information, products, or services contained on the website. In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.

Conditions of use

Unless otherwise stated, we own the intellectual property rights to this website, and all material contained within. Subject to the licence below, all these intellectual property rights are reserved. You may view, download for caching purposes only, and print from the website for your own personal use.

Linked sites

This website contains links to external websites, which are provided for your convenience to provide further information. We have no responsibility for the content of the linked website and exclude all liability arising or resulting there from.

Changes to Terms & Conditions

Bigknob reserves the right to change these terms & conditions at any time and changes are effective immediately upon posting to this website.

Shipping Policy

Following are the terms and conditions that constitute our Shipping Policy.

All orders are processed within 1-2 business days. Orders are not shipped or delivered on weekends or holidays.

Shipments may be delayed by a few days at times when we are experiencing a high volume of orders. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

Shipping rates & delivery estimates.

Shipping charges for your order will be calculated and displayed at the time of checkout.

You will receive a Shipment Confirmation email once your order has been shipped. Delivery delays can occur at times.

Customs, Duties and Taxes

We are not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer that includes tariffs, taxes, etc.

How long will it take for my order to reach me?

At the time of placing your order, depending on your shipping address, an estimated time of delivery would be shared with you. As we maintain inventory of all products that we sell on our Website,you can be rest assured that the products will be dispatched within 24 – 48 hours of you placing the order. We aspire to get your product delivered within 2-7 days of you placing your order with us depending on the geography you are ordering from to the shipping address mentioned at the time of placing your order but at times owing to unforeseen circumstances and delays, deliveries can take slightly longer. Please note that BIGKNOB will try its level best to make sure that you receive your order as soon as possible but BIGKNOB is not liable for any delay in delivery by our logistics partner.

NOTE:  As such for the time being, we cannot commit on delivery timelines. We do request you to bear with us in the case of slight delays. As per safety protocols while we are currently accepting online orders to ship within India, due to changing nature of the situation, we reserve our right to pause deliveries at any time if so warranted.

What time of the day will my order be delivered?

Our logistic partner will make sure to give you a call before delivering the product at the shipping address provided by you at the time of placing your order with us. Please make sure you are available to receive the calls as usually after 3 (three) failed attempts of trying to deliver the products at the shipping address mentioned, the product shall be returned to our warehouse. 

What are the shipping charges applicable on my order?

Shipping and handling charges may vary based on the product ordered, packaging size and other considerations. This amount will be charged to your total bill at the time of placing your order with us on the Website. The shipping and handling charges are given at the time of check out and you will be informed of the same before making payment of the order placed.

Disclaimers

1 We may change or discontinue the Products at any time, including their pricing and availability on our Platform.

2 The Products available on our Platform are not medical devices or drugs/medicines. The Products do not have any medicinal/therapeutic properties or value. Please consult a doctor or a healthcare service provider if you have any queries pertaining to your health. You should not consider the Information as a medical opinion. The Information is not intended to be a substitute for professional medical advice, diagnosis or treatment in any manner whatsoever. In the event that you are suffering from any medical condition or have any questions or queries thereof, always seek the advice of a physician or a qualified healthcare service provider. We do not recommend or endorse any particular medicines, drugs, doctors, opinions or other Information that may be available on the Platform. We do not make any representation or assume any responsibility for the accuracy, completeness, appropriateness or usefulness of such Information.

3 You agree to use the Platform at your own risk. The Platform, including any content, and any other information are provided “as is” and, to the fullest extent permitted by law, are provided without warranties of any kind, either express or implied. We do not warrant the quality of the Platform, including its uninterrupted, timely, or continued compatibility for your use; or that the Platform will be accurate, error free, reliable, viruses, malware or other harmful components.

4 We are committed to ensuring that none of the Information or content on the Platform violates the law or infringes third-party intellectual property rights. While we preliminarily review content on the Platform, we are not an adjudicatory authority and cannot determine definitively whether any content violates the law or infringes third-party intellectual property rights. However, if you report any content to us, and if in our reasonable opinion the content so reported violates these Terms, then we will, within 36 (thirty-six) hours of making such a determination, take down such content.

8 The Company may use a third-party as a payment gateway. The Company disclaims any and all liability accruing to the User as a result of any fraud, misuse and/or duplicate transactions arising thereto.

9 The Products and Information offered by us through our Platform and other mediums should not be considered as a substitute for professional advice.